Then slide the cartridge out of the carriage. Minimum system requirements – Windows. Pawan Dhondiyal Replied on February 24, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Slide the paper width guide outward. Close the top lid, and then press the Scan button on the control panel.

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Align the print cartridges Follow these steps to align the cartridges. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. If the carriage does not move into the access area, turn the product off and then on again.

HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Troubleshooting Printing Problems

Drivers may be in development so please check back at a later date or visit the product homepage. Remove the plastic tape. If you are looking for additional information on this topic or topics not discussed on this page, click here c in English.


How satisfied are you with this response? No software or drivers are available for this product with the selected operating system. The tri-color cartridge belongs in the slot on the left.

Without turning off the product, disconnect the power cord from the back of the product. Did this solve your problem? Hi Johnson, Thank you for posting your query on 115xi Community.

Open the cartridge 1315xii. If the document does not printcontinue with the next solution. Or, view all available drivers for your product below. HP Download and Install Assistant.

For example, if you have Open the top lid, and then place the alignment page face-down on the scanner glass in the lower-left corner. Location of the pick roller.

HP Customer Support – Software and Driver Downloads

Solution and Diagnostic Data Collection. Minimum system requirements – Windows Operating system. Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem.

Do not push the guide in so tightly that it binds against the paper. Press the Scan button. Windows Vista 2 note: Tell us about your experience with our site. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Do not touch the copper colored electrical contacts or the ink nozzles on the cartridge.


The paper settings in 131xi print driver do not match the paper loaded in the paper tray.

The paper might not have been loaded far enough into the product. If the rollers are damaged, replace the door. Rotate and clean the paper feed rollers. Please try again shortly.

HP PSC xi All in one does not respond for scan – Microsoft Community

Scanning specifications Scan method: This thread is locked. HP 56 black inkjet print cartridge. Then slide the cartridge out of the carriage.

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